Terms & Conditions

TERMS AND CONDITIONS


These terms and conditions (the "Terms and Conditions") govern the use of pixerai.com (the "Site”). This Site is owned and operated by pixerai.com. This Site is an ecommerce website. Description: Prints shop, AI Art Generator, Art Shop.


By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.


Intellectual Property

All content published and made available on our Site is the property of pixerai.com. This includes, but is not limited to images, text, logos, documents, and anything that contributes to the composition of our Site. The user owns all distribution rights to products they purchase from pixerai.com.


Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

• Harass or mistreat other users of our Site;

• Violate the rights of other users of our Site;

• Hack into the account of another user of the Site;

• Act in any way that could be considered fraudulent; or

• Post any material that may be deemed inappropriate or offensive.


If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.


Accounts

If you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and


2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes. We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.


Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.


The following goods are available on our Site:

• Digital Art

• Physical Prints


We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.


We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.


Payments

We accept the following payment methods on our Site:


• Credit Card;

• PayPal; and

• Debit.


When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.


If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.


Shipping and Delivery

When you purchase goods from our site, the goods will be delivered through one of the following methods:


• Digital products will be sent electronically

• Physical products outside of UK will be sent via Royal Mail International Tracked

• Physical products within UK will be sent via Royal Mail Signed For


Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and bank holidays.


You will not be charged additionally for the delivery of the goods you purchase on our Site.


If you purchase goods from us for delivery to a destination outside the United Kingdom your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.


You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.


Right to Cancel and Receive Reimbursement

If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods from us within 14 days without giving notice.


The right to cancel does not apply to custom or personalised goods.


Effects of Cancellation

If you cancel your contract with us and goods have already been sent to you, then you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while the goods are in transit.


If you cancel your contract with us, we will reimburse you all payments we received from you under the contract. Please note that we are permitted by law to reduce your reimbursement to reflect any reduction in the value of the goods that was caused by handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.


We will provide the reimbursement without undue delay and no later than the earlier of 14 days after we receive back from you any goods supplied or 14 days after you provide proof that you have returned the goods. If no goods were supplied, then we will provide the reimbursement no later than 14 days after the day we were informed of your decision to cancel.


If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.


We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.


This right to cancel and to reimbursement is not affected by any return or refund policy we may have.

Refunds

Refund requests must be made within 14 days after receipt of your goods.


We accept refund requests for goods sold on our Site for any of the following reasons:


• Good is the wrong size

• Good is defective

• Good is not as described


Refunds will be issued within 7 days from the date the item is received.

You will need to submit evidence via email to prove that the item condition fits one of the above reasons.


Returns

Returns must be made by post but only after contacting us and receiving an approval for return. To return goods by post, please contact us to receive instructions. If your item is eligible to be returned, we will accept your return request, and once the item is received a refund will be processed.


Guarantees

The following guarantees apply to our Site:


• We guarantee that you will be pleased with your art, if not we will give you an additional revision to change the digital file.


Consumer Protection Law

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.


Limitation of Liability

Our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.


Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.


Applicable Law

These Terms and Conditions are governed by the laws of the Country of England.


Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details Please contact us if you have any questions or concerns. Our contact details are as follows: pabloaimarbc@gmail.com


Effective Date: 2nd day of November, 2022


Cancellation Form

If you want to cancel your contract of sale with us you may use this form and email it back to us at the address below.

To: pixerai.com

Email: pabloaimarbc@gmail.com


I hereby give notice that I cancel my contract of sale of the following goods or services:

Ordered on:


Received on:


Customer name:


Customer address:


Signature (only required if you are returning a hardcopy of this form):

Date: